Ask an employee why they gave a low score, and most will point at the company. A decision made three levels up. Something a director said in an all-hands months ago. A bad Tuesday. All of it real. None of it reflects the relationship that shapes their work the most. What the score is actually…
I’ve run engagement surveys from both sides of the table now — as someone answering them, and as someone building the tool that sends them. And there are a handful of myths I hear so often I’ve started keeping a list. Fatigue isn’t a frequency problem The usual fix for survey fatigue is to survey…
Choosing the right way to measure culture matters more than most leaders realise, and it matters even more the smaller your team is. Here’s what to look for, and where the main options currently stand. Why Culture Is Harder to Hide in a Smaller Business In a business of thirty, fifty or a hundred people,…
Most business owners have a sense of what it’s like to work for them. Fewer have a number that proves it, and almost none know how that number stacks up against everyone else. We can now answer that second question. Here’s what the data says. The UK average Across UK employers measured so far, the…
